Privacy Policy

This policy is valid as of April 2026.

Montanna LLC, a private legal entity, takes your privacy seriously and is committed to the security and protection of data of all its customers, partners, suppliers, and users of the website under the domain montannausa.com and any other website, store, or application operated by the company.

This Privacy Policy is intended to inform you about how we use and disclose information collected during your visits to our website and in messages exchanged with you.

This Privacy Policy applies only to information collected through the website.

BY ACCESSING THE WEBSITE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU DECLARE THAT YOU ARE AWARE OF THE TERMS PROVIDED HEREIN AND AGREE WITH THE PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA THAT YOU MAKE AVAILABLE.

This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you may exercise regarding the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact info@montannausa.com

In addition, the Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the website. Accessing these links will cause you to leave our page and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website with which you interact before allowing the collection and use of your Personal Data.

If you send us Personal Data relating to other individuals, you declare that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information under the terms of this Privacy Policy.

Section 1 – Definitions

For the purposes of this Privacy Policy:

“Personal Data”: means any information that directly or indirectly identifies or may identify a natural person, such as name, CPF, date of birth, IP address, among others;
“Sensitive Personal Data”: means any information that reveals, in relation to a natural person, racial or ethnic origin, religious belief, political opinion, membership in a union or religious, philosophical, or political organization, health or sex life data, genetic or biometric data;
“Processing of Personal Data”: means any operation carried out with Personal Data, by automated means or otherwise, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, deletion, or destruction. Any other operation provided for under applicable legislation is also considered Processing of Personal Data;
“Data Protection Laws”: means all legal provisions regulating the Processing of Personal Data, including, but not limited to, Law No. 13,709/18, the General Personal Data Protection Law (“LGPD”).
Section 2 – Use of Personal Data

We collect and use Personal Data to manage your relationship with us and better serve you when you purchase products and/or services on the website, personalizing and improving your experience. Examples of how we use data include:

Enabling you to purchase products and/or services on the website;
To confirm or correct the information we have about you;
To send information we believe may interest you;
To personalize your user experience;
To contact you through a telephone number and/or email address provided. We may contact you personally, by voicemail messages, through automatic dialing equipment, by text messages (SMS), through communication applications (WhatsApp), by email, or by any other communication method your device is capable of receiving, in accordance with the law and for reasonable commercial purposes.

In addition, the Personal Data provided may also be used in ways we deem necessary or appropriate: (a) under Data Protection Laws; (b) to comply with legal proceedings; (c) to comply with court orders, regulatory decisions, or decisions by competent authorities, including authorities outside your country of residence; (d) to enforce our Terms and Conditions of Use; (e) to protect our operations; (f) to protect our rights, privacy, safety, yours, or those of third parties; (g) to detect and prevent fraud; (h) to allow us to use available legal actions or limit damages we may suffer; and (i) in other ways permitted by law.

Section 3 – Failure to Provide Personal Data

There is no obligation to share the Personal Data we request. However, if you choose not to share it, in some cases we may not be able to provide you with full access to the website, certain specialized features, or be able to provide the necessary assistance or deliver the product or service contracted by you.

Section 4 – Data Collected

The general public may browse the website without needing to register or submit Personal Data. However, some functionalities may depend on registration and submission of Personal Data, such as completing a purchase/service contract and/or enabling the delivery of a product/service by us.

When contacting the website, we may collect:

Contact data: first name, last name, date of birth, telephone number, address, city, state, and email address;
Submitted information: information you send through forms (questions, complaints, suggestions, criticism, compliments, etc.).

During general browsing on the website, we may collect:

Location data: geolocation data when you access it;
Preferences: information about your preferences and interests regarding products/services (when you tell us what they are or when we infer them from what we know about you);
Browsing data: information about your visits and activities, including the content (and any advertisements) you view and interact with, information about the browser and device you are using, your IP address, your location, and the website address from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, read how we use Automatic Data Collection Tools in section 6 below;
Anonymous or aggregated data: anonymous survey responses or anonymous and aggregated information about how the website is used. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely that you can be identified through the use of this data with the available technology;
Other information we may collect: information that does not specifically reveal your identity or is not directly related to an individual, such as browser and device information; website usage data; and information collected through cookies, pixel tags, and other technologies.

We do not collect Sensitive Personal Data.

Section 5 – Sharing of Personal Data with Third Parties

We may share your Personal Data:

With the partner company(ies) you select or choose to send your data, questions, inquiries, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for testing and production, and providers of hosting and data storage services, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example;
With third parties to help us manage the website;
With third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or conveyance of all or part of our company, assets, or capital (including those related to bankruptcy or similar proceedings).
Section 6 – Automatic Collection of Personal Data

When you visit the website, it may store or retrieve information on your browser, mainly in the form of cookies, which are text files containing small amounts of information. This information may be about you, your preferences, or your device and is mainly used to ensure the website functions as expected. The information generally does not directly identify you, but may provide a more personalized internet experience.

According to this Privacy Policy, we and our third-party service providers, with your consent, may collect your Personal Data in various ways, including, but not limited to:

Through the browser or device: some information is collected by most browsers or automatically through internet access devices, such as computer type, screen resolution, operating system name and version, device model and manufacturer, language, internet browser type and version you are using. We may use this information to ensure the website functions properly.
Use of cookies: information about your use of the website may be collected by third parties through cookies. Cookies are pieces of information stored directly on the computer you are using. Cookies allow the collection of information such as browser type, time spent, pages visited, language preferences, and other anonymous traffic data. We and our service providers use information for security protection, to facilitate navigation, display information more efficiently, and personalize your experience while using the website, as well as for online tracking. We also collect statistical information about your usage for continuous improvement of our design and functionality, to understand how the website is used, and to assist you in resolving issues related to the website.
If you do not want your information collected through cookies, there is a simple procedure in most browsers that allows cookies to be automatically rejected or offers the option to accept or reject the transfer of a specific cookie (or cookies) from a specific website to your computer. However, this may cause inconvenience in the use of the website.
The settings you choose may affect your browsing experience and the functioning that requires the use of cookies. In this regard, we disclaim any responsibility for consequences resulting from the limited functioning of the website caused by the disabling of cookies on your device (inability to set or read a cookie).
Use of pixel tags and other similar technologies: pixel tags (also known as web beacons and invisible GIFs) may be used to track user actions (including email recipients), measure the success of our marketing campaigns, collect statistical data about website usage and response rates, and for other unspecified purposes. We may hire behavioral advertising companies to obtain reports on advertisements across the internet. For this purpose, these companies use cookies, pixel tags, and other technologies to collect information about your use, or the use of other users, of our website and third-party websites. We are not responsible for pixel tags, cookies, and other similar technologies used by third parties.
Section 7 – Categories of Cookies

The cookies used on our website comply with legal requirements and fall into the following categories:

Strictly necessary: these cookies allow you to browse the website and enjoy essential features securely. An example is security cookies, which authenticate users, protect their data, and prevent fraudulent logins.
Performance: cookies in this category collect encrypted and anonymous information related to our website, such as the number of visitors to a specific page, origin of visits, and which pages the user accessed. All collected data is used only for possible website improvements and to measure the effectiveness of our communication.
Functionality: these cookies are used to remember user preference settings in order to improve your visit to our website, such as layout settings or your responses to promotion and registration pop-ups; this way, it will not be necessary to ask repeatedly.
Advertising: we use cookies to create targeted campaigns and deliver advertisements according to your consumer profile on our website.
Section 8 – User Rights

You may, at any time, request: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Data; (iii) correction of incomplete, inaccurate, or outdated data; (iv) anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data; (v) portability of Personal Data to another service provider, provided that this does not affect our industrial and commercial secrets; (vi) deletion of Personal Data processed with your consent, to the extent permitted by law; (vii) information about the entities with which your Personal Data has been shared; (viii) information about the possibility of not providing consent and the consequences of refusal; and (ix) withdrawal of consent. Your requests will be handled with special care to ensure the effectiveness of your rights. You may be asked to provide proof of your identity to ensure that the sharing of Personal Data is carried out only with its rightful owner.

You should keep in mind that, in certain cases (for example, due to legal requirements), your request may not be immediately fulfilled, and we may also be unable to comply due to legal obligations.

Section 9 – Security of Personal Data

We seek to adopt the technical and organizational measures required by Data Protection Laws that are appropriate for the protection of Personal Data within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe the security of any of your accounts has been compromised), please notify us immediately.

Section 10 – Hyperlinks to Other Websites and Social Networks

The website may, from time to time, contain hyperlinks that redirect you to websites of our partners, advertisers, suppliers, etc. If you click one of these links to any of these websites, remember that each website has its own privacy practices and that we are not responsible for these policies. Please review these policies before submitting any Personal Data to these websites.

We are not responsible for the collection, use, and disclosure policies and practices (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or application provider, social media store, operating system, wireless internet service provider, or device manufacturer, including all Personal Data you disclose to other organizations through applications, related to such applications, or published on our social media pages. We recommend that you familiarize yourself with the privacy policy of each website visited or service provider used.

Section 11 – Updates to this Privacy Policy

If we modify our Privacy Policy, we will publish the new text on the website with the updated revision date. We may change this Privacy Policy at any time. If there is a significant change in the terms of this Privacy Policy, we may notify you through the contact information we have in our database or through a notice on our website.

We remind you that we are committed not to process your Personal Data in a manner incompatible with the purposes described above, except as otherwise required by law or court order.

Your use of the website after changes means that you accepted the revised Privacy Policies. If, after reading the revised version, you do not agree with its terms, please stop accessing the website.

Section 12 – Data Protection Officer

If you wish to exercise any of the rights provided for, including withdrawing your consent, under this Privacy Policy and/or Data Protection Laws, or resolve any questions related to the Processing of your Personal Data, please contact us by email at info@montannausa.com